Get E-commerce License in Dubai and UAE, Business setup, Benefits

Get E-commerce License in Dubai and UAE, Business setup, Benefits, and Steps 
Key Takeaways
1. E-commerce thrives in Dubai due to digital shift and COVID-19.
2. BizzFreedom aids Dubai’s e-commerce entrepreneurs.
3. E-commerce boosts UAE’s retail revenue significantly.
4. UAE’s e-commerce market targets $27.1 billion by 2022.
5. Mobile commerce surges with smartphone and internet growth.
6. BizzFreedom assists in obtaining Dubai’s e-commerce license.
7. Rise of e-commerce is fueled by the internet, smartphones, and support.
8. Dubai’s “CommerCity” enhances e-commerce with free trade zone.
9. Major players like Amazon and Noon shape UAE’s e-commerce.
10. BizzFreedom guides setup steps, embracing e-commerce growth.


The e-commerce landscape in Dubai has observed a significant transformation in recent years. The importance of e-commerce products and services has escalated due to the ongoing digital revolution and the COVID-19 pandemic, which has shifted shopping habits from traditional brick-and-mortar stores to online platforms[1]. In this context, BizzFreedom plays a pivotal role in helping entrepreneurs navigate the e-commerce landscape in Dubai and the United Arab Emirates.


E-commerce in the UAE: Current Scenario

Interestingly, e-commerce has started contributing a substantial percentage of the retail revenue in the UAE. This shift is primarily due to the convergence of online and offline channels, contributing to increased market competitiveness[^2^]. 

According to Payfort’s “UAE E-commerce Landscape 2022” report, the e-commerce market segment in the UAE is projected to touch $52.1 billion by 2023[^4^]. The report also highlights the growing trend of mobile commerce, with smartphone penetration and the availability of high-speed internet contributing to the rise of online shopping.

When it comes to obtaining an e-commerce license in Dubai, it is important to understand the requirements and regulations. The e-commerce license legitimizes online business activities and ensures compliance with local laws and regulations. BizzFreedom specializes in assisting businesses in obtaining the e-commerce license, making the process transparent and straightforward. They navigate the complexities of the licensing process, ensuring entrepreneurs can focus on building and growing their online businesses.


Uptake in the E-commerce Business Sector

The rise of e-commerce business in the UAE is nothing short of impressive. Statistics show a significant upward trend, with factors like increased internet penetration, smartphone usage, and government support for entrepreneurial initiatives contributing to this growth[^3^]. According to Dubai Chamber’s report on “E-commerce in the UAE,” the e-commerce market.


Recent Newcomers and Investment into E-commerce

The UAE’s e-commerce landscape is diverse and thriving, with both local and international players entering the market. The region has witnessed the entry of global giants like Amazon through their acquisition of, which is now known as[^7^]. 

Additionally, Noon, a major regional e-commerce player, has gained significant traction and investment. With these newcomers and existing players expanding their operations, the competition in the e-commerce sector is heating up, leading to further innovation and improved services for consumers.

Investment in the e-commerce sector in the UAE is on the rise. According to a report by yStats, the Middle East B2C e-commerce market is expected to grow at a CAGR of 14% between 2019 and 2023, reaching a value of over $28 billion by 2023[^4^]. This investment trend highlights the confidence in the future growth potential of e-commerce in the region.


Benefits and advantages of Setting Up an E-commerce Company in Dubai and UAE

Setting up an e-commerce company in Dubai brings numerous benefits. The city’s strategic location as a global e-commerce hub, the robust and tech-savvy consumer market, and the supportive government policies create an ideal environment for online businesses[^6^]. 

Dubai’s strategic location between the East and the West facilitates access to a wide range of markets, enabling businesses to expand their reach globally. The city’s advanced logistics infrastructure and well-connected transportation networks further enhance its appeal as an e-commerce hub.
The consumer market in Dubai is characterized by a population with high disposable income and a preference for convenient online shopping experiences. 

According to the “UAE E-commerce Landscape 2020” report, the UAE has one of the highest average order values in the Middle East, making it an attractive market for businesses[^2^]. Additionally, Dubai’s reputation as a global tourism and business hub brings a constant influx of international visitors, presenting opportunities for e-commerce businesses to cater to both local and international customers.

Dubai’s government has been proactive in supporting the growth of e-commerce. Free zones, such as Dubai Multi Commodities Centre (DMCC) and Jebel Ali Free Zone (JAFZA), Shams Free Zone, offer attractive benefits for e-commerce businesses. These benefits include 100% foreign ownership, zero corporation and income tax, and exemption from import and export duties[^6^]. Businesses operating in free zones also benefit from simplified company setup processes and streamlined administrative procedures.

BizzFreedom understands the benefits of setting up an e-commerce company in Dubai and assists entrepreneurs in leveraging these advantages. Their expertise in navigating the business setup process, familiarity with the e-commerce landscape, and understanding of the regulatory requirements ensure a smooth and efficient setup experience for their clients.


Major E-commerce Players in the UAE

Several significant e-commerce companies operate in the region, including Souq (now, Noon, Namshi, and Awok. These companies have set successful precedents and are contributing to shaping the e-commerce landscape in the UAE[^7^]. Amazon’s acquisition of in 2017 was a landmark moment for the e-commerce industry in the region, further solidifying Dubai’s position as an e-commerce hub. Noon, a homegrown e-commerce platform, has also gained prominence with its wide range of products and efficient delivery services.

These major players not only serve as examples of successful e-commerce ventures but also demonstrate the enormous potential for growth and profitability in the UAE’s e-commerce market. Aspiring entrepreneurs can draw inspiration from these success stories and work with experienced partners like BizzFreedom to establish their own thriving online businesses.


Steps Involved in Setting up an E-Commerce Company in Dubai

When embarking on the journey of setting up your e-commerce business in Dubai, several essential steps need to be followed. BizzFreedom guides entrepreneurs through each of these steps, ensuring a smooth and hassle-free setup process.

  1. Selecting a Business Model and Planning Your Business Strategy: It is crucial to identify the right business model for your e-commerce venture. This includes determining the product or service you will offer, understanding your target market, and devising a comprehensive business strategy.
  2. Obtaining the Necessary Licenses and Permits: To operate legally in Dubai, businesses need to obtain the relevant licenses and permits. This includes the e-commerce license, which legitimizes online businesses. BizzFreedom specializes in assisting entrepreneurs in obtaining the necessary licenses and ensuring compliance with local regulations.
  3. Setting up a Website and Implementing E-commerce Solutions: A well-laid and user-friendly website is critical for the success of an e-commerce business. BizzFreedom can help businesses set up their online presence, including website development, payment gateway integration, and e-commerce platform selection.
  4. Marketing and Promoting Your Online Business: Effective marketing and promotion are very important in digital business to attract customers and drive sales. BizzFreedom provides guidance on digital marketing strategies, social and digital media advertising, search engine optimization (SEO), and other marketing techniques to help businesses reach their target audience.

BizzFreedom’s expertise and industry knowledge enable them to guide entrepreneurs through each of these steps, ensuring a seamless and efficient setup process for their e-commerce businesses.


Looking Forward: E-commerce Future in the UAE

The future of e-commerce in the UAE looks promising, with substantial growth potential. The COVID-19 pandemic has further accelerated the development of e-commerce in the region, opening up opportunities for consumers, businesses, and investors[^8^]. As more consumers embrace online shopping, businesses need to adapt and innovate to meet the evolving demands of the market. This presents a wealth of opportunities for entrepreneurs looking to establish successful e-commerce ventures in Dubai.

BizzFreedom, with its deep understanding of the e-commerce landscape and commitment to providing comprehensive business setup solutions, is well-positioned to assist entrepreneurs in navigating this evolving landscape. By staying informed about the latest trends and market developments, BizzFreedom will help to acquire ecommerce license and ensures that their clients are equipped with the knowledge and tools necessary to thrive in the dynamic e-commerce sector.


The potential and benefits of setting up an e-commerce business in Dubai and UAE are immense. With a positive outlook for the UAE’s e-commerce future and expert guidance from BizzFreedom, entrepreneurs are well-placed to start their e-commerce journey in Dubai.

Start Your E-commerce business with bizzFreedom

Are you ready to dive into the exciting world of e-commerce business in the UAE? Express your interest and start your e-commerce business with BizzFreedom. Avail of their low cost and affordable packages, designed to cater to your unique business needs. And don’t forget to join BizzFreedom’s Facebook page for more offers and updates.

Jargon Buster

  • E-commerce: Refers to the buying and selling of goods or services using the internet.

  • Free Trade Zone: A special economic zone where goods may be landed, stored, handled, manufactured or reconfigured, and re-exported under specific customs regulation.

References, Footnotes and Legal Disclaimer

  • [^1^]: Source: COVID-19 Impact on E-commerce, UNCTAD [^2^]: Source: UAE E-commerce Landscape 2020, Payfort [^3^]: Source: E-commerce in the UAE, Dubai Chamber [^4^]: Source: Middle East B2C E-Commerce Market 2019, yStats [^5^]: Source: Dubai CommerCity, Free Zone for E-commerce [^6^]: Source: Benefits of Free Zones in UAE, BizzFreedom [^7^]: Source: Major E-commerce Players in UAE, Gulf News [^8^]: Source: Future of E-commerce in UAE, Khaleej Times

Trade license in Dubai

An e-commerce business license is a legal document that allows you to conduct online commercial activities in a specific jurisdiction, such as Dubai or the UAE.

To obtain an e-commerce license in Dubai, you need to follow the application process set by the Department of Economic Development (DED). This typically involves submitting a business plan, providing information about your online store or marketplace, and fulfilling any other requirements specified by the DED.

In Dubai, there are different types of e-commerce licenses available, such as trade licenses for online stores, online marketplace licenses, and licenses specifically for e-commerce businesses operating in free zones like Dubai Internet City.

No, it is not legal to start an e-commerce business in Dubai without obtaining the necessary licenses. Operating without a proper license can lead to legal consequences and penalties.

The process of setting up a business in Dubai involves several steps, including obtaining the required licenses, registering the company, preparing a business plan, acquiring office space (if applicable), and fulfilling any other legal and regulatory requirements.

 Obtaining an e-commerce license in the UAE allows you to conduct business in a thriving e-commerce market. It provides legal recognition, access to a well-established business environment, and the opportunity to tap into a large customer base of online shoppers.

Yes, you can apply for an e-commerce license in Dubai even if you are not a resident of the UAE. However, there may be additional requirements and procedures to follow for non-residents, so it is advisable to consult with relevant authorities or seek professional assistance.

When starting an e-commerce business in Dubai, it is important to consider factors such as market research, identifying your target audience, creating a business plan, choosing the right products or services to offer, and implementing effective marketing strategies.

Generally, an e-commerce license allows you to conduct business online. If you also wish to operate a physical store in Dubai, you may need a separate trade license or additional permissions, depending on the type of business operations you intend to carry out.

The specific requirements for obtaining an e-commerce license in Dubai may vary depending on factors such as the type of business, nature of products or services offered, and the jurisdiction you are applying in. It is recommended to consult with the relevant authorities or seek professional advice to ensure compliance with all the necessary regulations.

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